Privacy Policy

Introduction

WOW Total Cleaning respects your privacy and is committed to protecting your personal information. We want to assure you that we do not share your personal information with third parties. This privacy policy outlines how we collect, use, and protect the information you provide to us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our cleaning and restoration services.


Information We Collect

We collect only the information necessary to provide and improve our services. When you contact us or request our services, we may collect:


  • Personal Information: Name, address, phone number, email address, and any details necessary to provide cleaning and restoration services.
  • Service Details: Information about your property, damages, and the work performed.
  • Insurance Information: If applicable, details needed to coordinate claims with your insurance provider.
  • Website/Usage Data: Limited data if you visit our website (such as pages visited and inquiry form submissions).


How We Use Your Information

We use the information you provide only for purposes directly related to our services, including:


  • Scheduling and providing cleaning and restoration services.
  • Communicating with you about service appointments, estimates, and updates.
  • Coordinating with insurance providers when necessary.
  • Improving our services and maintaining accurate records.
  • Meeting legal and regulatory requirements.


We retain personal information only as long as needed to provide services, meet legal requirements, or resolve disputes.


No personal information, mobile number, or messaging consent information will be shared with third parties or affiliates for marketing or promotional purposes.


Sharing of Information

We value your trust. WOW Total Cleaning does not sell, rent, share, or trade your personal information with third parties for marketing purposes.


Your information may only be shared in the following limited cases:


  • Service Providers & Contractors: With trusted partners who assist in delivering our services, under confidentiality agreements.
  • Insurance Companies: To process and support claims related to your restoration project.
  • Legal Obligations: If required by law, regulation, or court order.
  • Business Transfers: If our business is ever sold or merged, your information may be transferred, but it will remain protected under this Policy.


We do not share any client data with third parties. Your personal information is kept confidential and is not disclosed to any outside organizations, except as required by law or with your explicit consent


Data Security

We take reasonable technical and organizational measures to safeguard your personal information against unauthorized access, use, or disclosure.


Your Rights

Depending on where you live, you may have the right to:


  • Access and request a copy of your personal information.
  • Correct or update inaccurate information.
  • Request that we delete your personal information, subject to legal or contractual requirements.


To exercise these rights, please contact us using the details below.


Policy Changes: 

We may update our privacy policy from time to time. Any changes will be communicated to you, and your continued use of our services implies your acceptance of the updated policy. By using our services, you agree to the terms outlined in this privacy policy.


Last Updated: 09/09/2025


WOW Total Cleaning

Email: info@wowtotalcleaning.com

Phone: 512-291-0048

Address: P.O. Box 152349, Austin, TX 78715